EPIPHANY LA has a 60-day Easy Returns window. If you are not satisfied with your order, we offer returns within 60 days from when your purchase was made. We will authorize a return for any reason as long as the inserts are unworn and the pink box is still in brand new condition and undamaged. The box needs to be placed back into the clear plastic poly bag it came in to protect it during return shipping. Please include your order receipt with your return. Returns after 60 days of purchase will be reviewed and may be subject to a reduced refund.
Returns have a flat fee of $5 for return shipping that will automatically be deducted from your refund.
Refunds are typically issued within 10 days from the date of your return shipment.
To greatly expedite the processing time of your return please notify our support team at Hi@MyEpiphanyLA.com immediately after your return package has been placed in the mail. In this email include your order #, reason for return and confirmation of shipment (return tracking #).